British Furniture Association

A brief introduction to the Ombudsman

Thu 13th Nov 2025

10:00 - 11:00

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Key legal and practical obligations for manufacturers, retailers and suppliers within the consumer supply chain.

Details

This webinar offers a clear introduction to the role and purpose of the Furniture & Home Improvement Ombudsman, followed by an exploration of key legal and practical obligations for manufacturers and retailers within the consumer supply chain.

What you'll learn:

  • Introduction to the Ombudsman
  • Obligations in the Consumer Supply Chain
  • Issues Manufacturers Need to Be Aware Of When Supplying End Products to Consumers

This webinar aims to deliver practical knowledge for manufacturers, retailers and suppliers to navigate their obligations confidently and reduce risk, while fostering trust and transparency in the consumer supply network.

 

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